Permission Issues in ARA 12.0.2 Following Upgrade

Harriet KimHarriet Kim Posts: 183Team Automic Specialist ✭✭✭✭

When an ARA admin user logs into ARA > Administration tab > edit ARA admin user, the page errors out.

Error in asynchronous call.
com.uc4.bond.api.errorhandling.BondApiException


Investigation:

Check the DB to verify the user is really an ARA admin user.

SELECT * FROM MEMBER, USR

Root cause:

Customer is using https for their ARA and their web.config is configured to use http.

Solution:

Edit the web.config file (i.e. C:\Automic\ARA\WebUI) and comment out the http so that it is using the https.



Sign In or Register to comment.